I’m excited to be one of the keynote speakers for CUES & CCCU International Convention!

Here are handouts of my slides

And here’s a template that you can use to capture ideas and opportunities base on my presentation

And finally, for those of you who are interested in a toolkit for doing research with customers and experimenting with new ideas, here’s the Innovation Catalyst Toolkit from Intuit.
Feel free to keep me posted – I’m always looking for great stories and examples. For now, here’s a recent article I wrote for FastCompany that might be useful as you move forward and “disrupt yourself”!