Strategic plans become outdated the moment they’re created. Instead, create a one-page strategy map. Having run the internal strategy consulting group at HP, and then consulting to both startups and big companies like Disney, Visa, Colgate, Medtronic and others, I’ve created hundreds of strategic plans. Business strategy used to be a clear and methodical process. No more. Today’s discontinuous technologies and…
Trust is the currency of business success. Here’s how to build it into your corporate culture. Leading organizational change to create a corporate culture that delivers continuous innovation is one of today’s most strategic business imperatives. But how do you do that? We’ve seen what happens to companies when customers lose trust in their brands – just think Target (data breach),…
Our communities are getting really smart. Here’s what to expect. I’m sitting here in a large convention center in Los Angeles about to deliver the closing keynote at the Southern California Public Power Authority annual conference. It’s basically a gathering of the top municipal utilities in Southern California that serve more than 5 million people and deliver…