Amazon’s Success Boils Down to Six Building Blocks

Replicate Amazon’s secret formula for winning big in the digital age Having run strategy and leadership development programs across the Fortune 1000 for over the past 25 years, I’ve seen lots of business models. As I highlighted in a prior article on The Future of Seamless Shopping, nothing currently parallels Amazon when it comes to innovation. Amazon’s management system is designed…

Don’t Make a New Year’s Resolution. Create a Start-Stop-Continue Plan Instead.

Real change requires more than just doing something new. It also involves stopping what doesn’t work and continuing what’s already working well. When I work with leaders and organizations looking to create change and innovate, I always tell them the same thing: strategy is as much about what you don’t do, as it is about what you decide to do. It’s natural to look for…

Are you a Fox or a Hedgehog?

Sometimes, lasting innovation requires being slow, quiet and even a little bit boring By Upboard   Every single business is unique in one way or another. Businesses vary greatly depending on the products that they provide, the business models they employ and the style of service they give to their customers. Most businesses struggle to…

The Travel & Hospitality Industry is Being Disrupted, Again.

Airbnb disrupted hotels. Now big travel and hospitality companies are going after the next disruptive innovation themselves before getting blindsided yet again. If you’ve followed my Inc.com column, you know I work with both big companies and start-ups around the world. My research, consulting and speaking give me a glimpse into the fledgling trends and upstarts that will one day…