Is Creativity & Innovation Learned or Hard Wired?

One of the longest standing questions in the field of innovation lies in the debate surrounding whether or not “creativity” is an innate trait or whether it’s something that can be learned. The answer has big implications. If you think creativity can be learned, you can then train people to be move innovative. If you…

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Why No-Code and Low-Code Software Is the Industry Disrupter You Should Pay Attention To

No-code and low-code software may create a massive opportunity. A massive transformation faces the software industry, similar to the disruption we’ve seen hit other industries like health care and manufacturing. We’ve already seen how Google Docs took the world by storm through free cloud-based software, forcing Microsoft to change its Office 365 business model. Cloud-based software is now the norm. Now, we’re…

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10 Disruptive Trends for 2020

Disruption is everywhere. Here are 10 trends that will create opportunities – and threats – in 2020. Twenty years ago, when I started advising startups and Fortune 500 companies on their innovation strategies, a “2020 vision” served as a key staple in most business planning efforts. The future is finally here. Emerging technologies catalyze disruption. But 2020 promises to be…

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Four Types of Customer Experiences for Competitive Advantage

Want to improve your customers’ experience? Try these connected strategies. What’s the secret to a winning business model and long-term competitive advantage? It’s not just about technology, products and services. Your customer experience may just be the ultimate competitive advantage. Strategy and innovation experts Nicolaj Siggelkow and Christian Terwiesch just published a new book called Connected Strategy: Building Continuous…

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Forget Your Business Plan. Create a Strategy Map.

Strategic plans become outdated the moment they’re created. Instead, create a one-page strategy map. Having run the internal strategy consulting group at HP, and then consulting to both startups and big companies like Disney, Visa, Colgate, Medtronic and others, I’ve created hundreds of strategic plans. Business strategy used to be a clear and methodical process. No more. Today’s discontinuous technologies and…

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Create a Culture of Innovation with the 10 Laws of Trust

Trust is the currency of business success. Here’s how to build it into your corporate culture. Leading organizational change to create a corporate culture that delivers continuous innovation is one of today’s most strategic business imperatives. But how do you do that? We’ve seen what happens to companies when customers lose trust in their brands – just think Target (data breach),…

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A Sad Fact: Leaders Who Lie Can Still Be Trusted by Their Followers

Being truthful and being trustworthy aren’t the same, which poses a problem for both society and the practice of leadership itself In today’s world, it’s hard to know who to listen to and what to believe. Who’s the best Presidential candidate? Is Brexit good or bad? Which college is best for my child? Usually there’s…

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Amazon’s Success Boils Down to Six Building Blocks

Replicate Amazon’s secret formula for winning big in the digital age Having run strategy and leadership development programs across the Fortune 1000 for over the past 25 years, I’ve seen lots of business models. As I highlighted in a prior article on The Future of Seamless Shopping, nothing currently parallels Amazon when it comes to innovation. Amazon’s management system is designed…

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